Monroe, CT 06468 (PRNewsExpress) November 24, 2009 —
Nancy Miller, Customer Service Representative at Church Hill Classics (CHC), has been awarded the Connecticut Better Business Bureau’s Superior Service Award for 2009. Church Hill Classics is a leading manufacturer in the collegiate diploma frame industry, and this prestigious award honors Ms. Miller’s dedication to providing exceptional service to the company’s customers.
The Connecticut Better Business Bureau (CT BBB) presents a Superior Service Award to the employee of a member firm. The employee must demonstrate a daily commitment to providing exceptional service to their company’s customers and illuminate the importance of establishing a positive reputation and public image for the company they represent. According to Martha Travis, Customer Service Manager of Church Hill Classics, “Nancy has a knack of calming down even the most irate customer by listening well and providing solutions that ultimately turn them into a fan of our company. While she has only been with Church Hill for one year, her impact on our customer relations and our internal “can-do” culture has been significant.”
An awards ceremony was held on October 29, 2009 at the Aqua Turf Club in Southington, Connecticut. This was the CT BBB’s 81st Annual Meeting & Awards Banquet to honor a special recognition ceremony for the Superior Service Award as well as other awards including the CT Torch Award for Marketplace Excellence, Web Site Marketing Message Award, and the Business/Consumer Education Award.
Nancy Miller (right) being presented with the 2009 Connecticut Better Business Bureau’s Superior Service Award by CT BBB President, Paulette Scarpetti (left)
About the Connecticut Better Business Bureau
Founded in 1928, Connecticut BBB is an unbiased non-profit organization that sets and upholds high standards for fair and honest business behavior. BBB offers objective advice and a wide range of education on topics affecting marketplace trust. BBB also offers complaint and dispute resolution support for consumers and businesses. Today, 128 BBBs serve communities across the U.S. and Canada, evaluating and monitoring more than three million local and national businesses and charities. For more advice on finding companies and businesses, start your search with trust at www.bbb.org.
About Church Hill Classics - Church Hill Classics is a U.S. manufacturer of custom diploma frames, certificate frames, and photo frames, as well as a line of desk accessories for thousands of institutions of higher education, the military, professional associations, and corporate clients. Products and framing online are offered for sale through their e-commerce site at diplomaframe.com™ or through their partner affiliates. Church Hill Classics is a certified woman-owned business, founded in 1991 by Lucie Voves. The company was named for the 3rd time in 2009 by Inc. Magazine as one of the fastest-growing consumer product companies. Church Hill Classics is also known for their unique scholarship opportunity, the “Frame My Future” Scholarship Contest, which awards five students $1,000 each to continue their education, and a $1,000 donation to the 1st place winner’s school. More information on Church Hill Classics can be found at http://www.diplomaframe.com.
Media information
Contact Person: Christine Bedder
City/Town: Monroe
State, Zip Code: CT 06468
Phone Number:800-477-9005
Website: http://www.diplomaframe.com


